About Us
Soothing Minds was established in October 2016 by sole practitioner, Marina Levez. As the General Manager she continues to build the practice with now employing 12 staff, and is proud to be South Australian based and owned and is located in the western suburbs of Adelaide. Soothing Minds is a NDIS Accredited & Registered Provider in plan management.
You Deserve to Feel Great. We're Here to Help.
Soothing Minds is recognised as a fully accredited and registered NDIS Plan Management Provider (#4050009366) and holds memberships with the Institute of Certified Bookkeepers (#443185) and Disabilities Intermediaries Australia (Full member). Soothing Minds Plan Management have a combined 50 plus years of experience in administration and accounting procedures, and more importantly customer service. We ensure that we keep up to date with all important matters relating to Plan Management from the National Disability Insurance Agency (NDIA), the National Disability Insurance Scheme (NDIS), the NDIS Quality and Safeguards Commission, the Department of Social Services, and Federal, State and Territory Governments.
Our Vision
Our vision is to see every participant in the community being included and valued for their individual personality, skills, and attributes.
Our Mission
Our mission is to achieve our vision by delivering person-centred supports to every participant who engages in our services, and listening to their needs.
We encourage goal setting, decision making and engagement so that the participant we support has freedom of choice and control enabling them to reach their full potential.
Values
The values that guide our team are embedded in our daily operational procedures and we are constantly striving to find new ways to incorporate them into our supports and services.
Sensitivity
Every individual is supported in a conscious and considerate approach taking into account your needs.
Open-mindedness
Every individual is treated in an unprejudiced and non-judgemental manner.
Opportunity
Every individual has the right to be heard and be provided with choice and control as to how they work towards their goals.
Trust
Every person can confidently rely on the assurance that their funding is looked after as if it were our own.
Honesty
We will always be truthful, sincere and frank in all our communications with every individual.
Integrity
Every individual with be treated with the highest of moral and ethical standards.
Nurturing
Every individual will be treated with the level of support as chosen by them to assist them in working towards and achieving their goals.
Gratitude
We will act with gratitude in every interaction we have with each individual for the faith they hold in us to assist them with their NDIS funding.
Mindful
We will be attentive to the needs of every individual and be aware and careful in our responsibility to each individual.
Individuality
Every individual will be treated taking into account their distinctiveness and qualities and uniqueness.
Nexus
Every individual is supported to connect not only with the greater community and support services, but with family and friends.
Dignity
We will treat every individual with the utmost of respect and appreciation.
Specialness
Every individual will not be secluded but instead included, and treated as an extraordinary and exceptional person.
Our Team
Marina Levez
General Manager / Mental Health Clinician
Marina has knowledge and experience in a variety of work settings including leadership roles, mental health, crisis intervention, and financial administration. She is a qualified and professionally recognised forensic mental health specialist, psychotherapist, social worker and book keeper. Marina focuses on bringing hope to those suffering and helping individuals rebuild their lives and live a rich and meaningful life. Marina has worked with individuals and families of all ages and backgrounds.
Christine Carr
Plan Manager / Accounts Officer
Christine brings a wealth of knowledge and experience from her 40 years in various customer service and administration roles. Christine strives to bring the best customer service to make each client have the best experience possible. Christine has extensive experience in Reception, Accounts payable and Accounts receivable. Christine in her spare time volunteers at Meals on Wheels.
Celestial Engman
Receptionist / Admin Support
Celestial is a dedicated and professional worker with a bubbly customer focused nature and endeavours to achieve the best outcome for all our clients. Having worked as an administration officer in her previous roles, she is proficient in customer service, reception, general admin, accounts payable/receivable, invoicing, scheduling, payroll, and data/email management.
Sarah Wright
Receptionist / Admin
Although new to this industry, Sarah brings with her over 25 years of customer service experience in the dental health field. Sarah’s roles have included reception, scheduling, correspondence, and practice management. Sarah brings an exacting attention to detail and client care with her compassionate and friendly nature.
The team at Soothing Minds Plan management work together to achieve their shared goals of improving the lives of NDIS participants all over South Australia.
We have delivered Plan Management for whole of NDIS Plan Management services in areas including Adelaide, Royal Park, Largs North, Largs Bay, West Lakes, Henley Beach, Seaton, Brighton, Glenelg, Seaford, Clarence Park, Elizabeth, Munno Para, Gawler, Smithfield, Grange, Queenstown, Mt Barker, Happy Valley, Morphett Vale, Firle, Walkley Heights, Rosewater, Pasadena, Christies Beach, South Australia.
Get In Touch
Please feel free to get in touch with us via the below form. Once we have received your enquiry one of our plan managers will be in touch with you within 1 business day. Thank you