THE NDIS Explained Video Series

How does the NDIA work out what is reasonable and necessary?

The NDIA makes decisions based on the National Disability Insurance Scheme Act 2013 (NDIS Act) and the rules made under the NDIS Act. The operational guidelines also provide practical guidance for decision makers.

When the NDIA makes decisions about which supports would be reasonable and necessary for a particular participant, we refer to the particular operational guideline that relates to each specific support.